Your privacy and trust matter to us. This notice explains what personal information we collect, why, and how it’s processed in line with South African law.

Data We Collect

We only gather details necessary for quality service. This may include:

• Identification information, such as your name and contact details, collected when you fill out forms or contact us.
• Technical data from your device—browser type, location, and device identity—to improve site security and usability.
• Usage data, including pages visited and interaction with our services, is monitored for improvements.
• Any queries, feedback, or requests submitted via our contact forms, are retained for record-keeping and support.

How We Use Data

Your data is used with care for purposes such as:

• Responding to your messages and service enquiries, as well as providing requested information accurately.
• Improving and optimising our website’s features and security protocols.
• Meeting legal obligations, including regulatory reporting and fraud prevention responsibilities.
• Maintaining internal records for support, quality assurance, and communication tracking.

Legal Basis for Processing

We adhere to South African regulations (POPIA; GDPR when required) and only process personal data for clear reasons.

Processing occurs on the basis of your consent, our legitimate interests, or contractual necessity. Where applicable, you may withdraw consent at any time.

How We Share Data

We do not sell or rent your information and only share with trusted entities when required.

• With service providers (such as IT support and analytics) who uphold confidentiality and data safeguards.
• When required by law or regulatory bodies, in compliance with South African law.
• With your explicit consent—such as for marketing or partner introductions—with clear opt-out at any time.

Data Security

Personal data is stored securely, with technical and organisational measures to protect against loss, misuse, or unauthorised access. Despite best efforts, no system is 100% breach-proof.

Your Rights

You have rights regarding your data. We honour all reasonable requests. These include:

• The right to view or request a copy of stored data.
• Requesting corrections to inaccurate or outdated information.
• Withdrawing consent to certain forms of processing at any time.
• Objecting to or restricting certain data uses under applicable laws.

Cookies & Tracking

We use cookies to enhance user experience and monitor website performance. You can manage cookies via browser settings.

Read Cookie Policy Read Cookie Policy

Contact Us

For questions about privacy, contacting us is simple. See details below.

Policy Updates and Notices

We update our Privacy Policy as regulations change and will post updates here. Please review regularly.